💬 Rules: buyer message from a template and the "first message / follow-up" filter
The "Send a message to the buyer" action inserts the text of a message template, and a rule triggered by a buyer message tells the first contact from a follow-up. Message templates have a grid with drag-and-drop order.
What changed
In Send a message to the buyer you pick a template from Message templates - its text goes into the field and can still be edited.
A rule triggered by a buyer message has the Buyer message: first / follow-up filter - an automatic reply only to the first message in a thread.
Message templates is a standard emoms grid: name, text preview, enabled, drag-and-drop order, editing in a window.
The rule editor no longer crashes on actions with a large text field (message, Webhook).
Requirements
emoms 2026.10.1.5, BSW 2026.10.1.5.
🎁 emoms is free with your s2s or w2s subscription.
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